Policies

Security Policy

The PayConex™ and P2PE Manager® software used for processing payment transactions on https://austinchambermusic.secure.force.com/ticket is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. PayConex™ and P2PE Manager® are registered trademarks of Bluefin Payment Systems LLC. Bluefin is a payment security company that provides the leading security platform supporting payment gateways, processors and independent software vendors (ISV’s) in 29 countries. Bluefin’s secure payment platform is key to a holistic approach to data security. Designed to complement EMV and tokenization, Bluefin’s PCI-validated Point to Point Encryption (P2PE) solutions provide a solid security defense against current and future data breaches. For more information visit www.bluefin.com.

Additional policies may be found at https://patronmanager.com/privacy.

Privacy Policies

The below covers how Austin Chamber Music Center treats the personal information that it collects through Austin Chamber Music Center’s websites, or offline via phone, by mail, or at the Austin Chamber Music Center office or events, including, but not limited to, information related to your past usage of Austin Chamber Music Center’s products and services. Personal information is information about you that is personally identifiable like your name, address, email address or phone number, or other information that is not otherwise publicly available.

Information Collection And Use

Anonymity

You may purchase tickets and remain anonymous if you choose to pay by cash in person at the Austin Chamber Music Center Box Office or at the door.

General Information

You may visit and browse our websites as often as you like without logging in and no personal information about your visit will be collected. If you visit our websites simply to browse, we may collect general information about the way in which you use our websites, including, but not limited to, the time and duration of visit, the type of web browser used, the operating system/platform you are using, your IP address, the websites from which you linked to us, and your CPU speed. We also may note whether and how you use the websites by recording site traffic patterns and clickstreams. We do not associate this general information that we collect with any personal identifying information and we do not monitor this information on an individual basis. Instead, we aggregate this usage information and use it only to identify the levels and areas of interest in Austin Chamber Music Center and to improve and refine our websites and services. We may perform (or have third parties perform) analyses of visitors’ behavior, and may share aggregated, anonymous data with sponsors, advertisers and third parties who produce or present performances at Austin Chamber Music Center.

Personal Information

Austin Chamber Music Center collects personal information when you make a purchase or a contribution, register, request information on our products and services, participate in a promotion or an online survey or contest, contact Austin Chamber Music Center with a question or suggestion or apply for employment with Austin Chamber Music Center. Depending on the nature of your interaction with Austin Chamber Music Center, we may ask you for information such as your name, phone number, physical address, company related information, email address, credit card information including expiration date and billing address, and product preferences. Once you register with Austin Chamber Music Center and sign in to our services, you are not anonymous to us.

Your personal information may be used by us (or third parties engaged by us) to: (1) customize the advertising and the content that you see, (2) fulfill your requests for products and services, (3) contact you, (4) conduct research, (5) respond to subpoenas, court orders or legal process, and (6) establish or exercise our legal rights or defend against legal claims.

In addition, Austin Chamber Music Center may share (not sell) your email address to other artistic group whose work we believe may be of interest to you. Although we do not share any other information about you, the selection criteria may result in the third party being able to identify your relationship with Austin Chamber Music Center in a broad manner, i.e., that you are a subscriber or donor, or may have attended a particular production. You can request at any time that we do not share your email address with such third parties. To make the request not to share your information, please contact Austin Chamber Music Center at the address or phone number listed at the bottom of this policy. Austin Chamber Music Center does not monitor or control the privacy policies of third parties.

Any emails sent to you by Austin Chamber Music Center offer you the option to be removed from the emailing list. You may request to be removed from our mailing or phone list at any time. Also, you can edit personal information in your account with us, specifically your name, address, phone number, interest preferences and contact preferences through our websites or by contacting us at the phone number or mailing address listed at the end of this document.

Technology

We may use “cookie” technology. A cookie is a small amount of data sent by our websites and stored on your computer’s hard drive that our site can read and which helps us keep track of how you use our websites. Many web browsers automatically accept cookies by default, but contain an option for you to turn off the cookie acceptance if you prefer. If you turn off acceptance, there may be some features of our websites that will not be available to you and some webpages may not display properly.

Links

Our websites may include links to other websites. We do not control the privacy policies of the destination sites. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these sites via a link from the site’s homepage, you should contact the manager of that site for more information. Austin Chamber Music Center is not responsible for the privacy practices or the content of websites other than Austin Chamber Music Center’s website.

Security and Disclaimer

Although we use security that we believe to be appropriate to protect your financial information, we do not guarantee that our security precautions will protect against, and we expressly disclaim any liability for, any loss, misuse, or alteration.

Changes to this Privacy Policy

Austin Chamber Music Center may update this policy at any time.

Questions and Suggestions

If you have any questions or suggestions, please complete a feedback form or you can contact us at:

Austin Chamber Music Center
7600 Burnet Rd., Suite 190
Austin, TX 78757

Email: info@austinchambermusic.org
Phone: (512) 454-0026

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